0861 100 999
- DebtSafe call center
Please note: The DebtSafe phone number is unavailable during the lockdown.
Please email your query to [email protected].
Operating hours
- Mon – Thur: 8:00am – 5:00pm
- Fri: 8:00am – 4:30pm /
- Saturday: 9:00am – 12:00pm
Need to fix your debt?
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DebtSafe CLIENTS, this way.
If you’re currently a DebtSafe client with a query, concern or urgent request, use one of the two options below to connect with our Client Care Department.
Option 1
my.DebtSafe is an online platform where you can request urgent assistance concerning your Debt Review.
Option 2
Client Contact Request
Fill in your details below to request that our Client Care Department contacts you.
Your request will be looked into and you will receive a response within two (2) business days. For URGENT queries, use the my.DebtSafe portal.
DebtSafe National Contact Centre
Tel. Number
0861 100 999
Please note: The DebtSafe phone number is unavailable during the lockdown.
Please email your query to [email protected]a.
Address
42 Van Riebeeck St
Mokopane, 0601,
Limpopo, South Africa
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DebtSafe Administrative Offices
Durban*
Tel. Number
(031) 830 5142
Address
2 Ncondo Plance Ridgeside,
Umhlanga Ridge
Durban,
KwaZulu-Natal,
South Africa
Pretoria*
Tel. Number
0861 100 999
Address
324 Eridanus St,
Waterkloof Ridge,
Pretoria, 0002,
Gauteng,
South Africa
Cape Town*
Tel. Number
0861 100 999
Address
15 Gardner Williams Ave,
Paardevlei, Somerset-West,
Cape Town,
Western Cape,
South Africa
*Please note, these are administrative offices only. For client queries please call 0861 1009 99, or visit the DebtSafe National Contact Centre in Mokopane or click here for online query resolution.