Contact Us

0861 100 999

  • DebtSafe call center

Please note: The DebtSafe phone number is unavailable during the lockdown.
Please email your query to [email protected].

[email protected]

  • DebtSafe email

SMS: 30898

  • (free sms)

086 732 4181

  • DebtSafe fax number

Operating hours

  • Mon – Thur: 8:00am – 5:00pm
  • Fri: 8:00am – 4:30pm /
  • Saturday: 9:00am – 12:00pm

Need to fix your debt? 

Then it’s go time! Request your free, no-obligation, quote below and learn how our practical, personalised, plan could fix your debt. 

Privacy policy

DebtSafe CLIENTS, this way.

If you’re currently a DebtSafe client with a query, concern or urgent request, use one of the two options below to connect with our Client Care Department.

Option 1

my.DebtSafe is an online platform where you can request urgent assistance concerning your Debt Review.

Option 2

Client Contact Request
Fill in your details below to request that our Client Care Department contacts you. 

Your request will be looked into and you will receive a response within two (2) business days. For URGENT queries, use the my.DebtSafe portal.


DebtSafe National Contact Centre

Tel. Number

0861 100 999

Please note: The DebtSafe phone number is unavailable during the lockdown.
Please email your query to [email protected]a.

Address
42 Van Riebeeck St
Mokopane, 0601,
Limpopo, South Africa


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DebtSafe Administrative Offices

Durban*

Tel. Number

(031) 830 5142

Address
2 Ncondo Plance Ridgeside,
Umhlanga Ridge
Durban,
KwaZulu-Natal,
South Africa

Pretoria*

Tel. Number

0861 100 999

Address
324 Eridanus St,
Waterkloof Ridge,
Pretoria, 0002,
Gauteng,
South Africa

Cape Town*

Tel. Number

0861 100 999

Address
15 Gardner Williams Ave,
Paardevlei, Somerset-West,
Cape Town,
Western Cape,
South Africa

Johannesburg*

Tel. Number

(010) 005 4517

Address
222 Smit St,
Johannesburg,
2000,
Gauteng,
South Africa

*Please note, these are administrative offices only. For client queries please call 0861 1009 99, or visit the DebtSafe National Contact Centre in Mokopane or click here for online query resolution.