Query Resolution

DebtSafe CLIENTS, this way.

If you’re currently a DebtSafe client with a query, concern or urgent request, use one of the two options below to connect with our Client Care Department.

Option 1:

my.DebtSafe is an online platform where you can request urgent assistance concerning your Debt Review.

Option 2:

Client Contact Request
Fill in your details below to request that our Client Care Department contacts you. 

Your request will be looked into and you will receive a response within two (2) business days. For URGENT queries, use the my.DebtSafe portal.

DebtSafe National Contact Centre

Tel. Number

0861 100 999

Please note: The DebtSafe phone number is unavailable during the lockdown.
Please email your query to [email protected].

42 Van Riebeeck St
Mokopane, 0601,
Limpopo, South Africa