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How Do I Clear My Name

Questions & AnswersCategory: Credit ApplicationHow Do I Clear My Name
Shaun asked 3 months ago

How do I clear my name after debt counsellor phones me just to check my profile…I’m flag now..and I paid my debt all by myself.

1 Answers
Carien Kruger Staff answered 3 months ago

Good day,

Thank you for getting in touch.

Your Debt Review will be listed on your credit profile until a Form 19 (Clearance Certificate) is issued. This can only happen when;

1. you have brought arrears up to date and are able to pay original instalments, or
2. if your debt has been settled.

If you have reached one of the above you can contact your Debt Counsellor to issue you the Clearance Certificate – they will then send it to the credit bureaus, who are then required to remove the Debt Review flag from your name.

Kind regards