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Questions & AnswersCategory: JudgementsDefault Accounts
mpho asked 3 months ago

i have been using this account for the past 5 years i stopped paying for 1 year as i was unemployed but as soon as i started working i paid and i am still using the account but now i cannot hv credit anywere as i have a default of a bad payer at Trans union
is it possible for you to remove that as i really want to buy a house and i cant bcz of this please

1 Answers
Carien Kruger Staff answered 3 months ago

Good day,

Thank you for getting in touch.

We will not be able to assist. We help South Africans struggling with their debt through a program called Debt Review (also known as debt counselling). How Debt Review works and its benefits:

Debt Review is the program that reworks your debt payments into an affordable, consolidated repayment plan. Your repayment plan is formulated in such a way that it enables you to pay for essential living costs, giving you immediate breathing space. Your repayment plan is agreed upon by your creditors (we negotiate with them on your behalf), regulated by the National Credit Act and authorised through a court order. This means that the Debt Review program legally protects you, and your assets, against creditors who want to take legal action against you.

Once your Debt Review program is successfully completed you will receive a Clearance Certificate. This is sent to your creditors and the credit bureaus – they are then required by law to remove all the info on your credit report about your debt and the Debt Review program. Meaning your credit record is fully restored.

Kind regards