I signed up with your company a couple of years back, but I didn’t pay a single instalment. Am I still under debt review? if yes how can I be removed?
Your debt review will still be listed on your credit record.
Your debt review will be listed on your credit profile until a Clearance Certificate (Form 19) is issued. This can only happen when;
1. you have brought arrears up to date and are able to pay original instalments, or
2. if your debt has been settled.