When my vehicle finance account has been already handed over to the legal/collections department, can I still go under debt review on this specific account?
Thank you for getting in touch.
In the event that legal action has been taken before you enter the debt review process with us, it cannot be included in the debt review.
We can attempt to negotiate with the credit provider to include it in the debt review – with the creditor’s permission. But they are under no obligation to do so. If the credit provider does not agree, DebtSafe will assist you to negotiate a payment arrangement where possible.
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