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Credit Profile

Stewart Chifamba asked 2 years ago

Hi There,

I have updated my Identification 3 times. I had a passport that expired so got a new passport number. Then I applied for a South African number which I now use. I’m trying to apply for finance but have no credit score, my account was opened on the previous passports numbers. Is it possible to update my credit profile of my ID to include accounts that were opened under my passport numbers?

1 Answers
Matthys Potgieter Staff answered 2 years ago

Hi there,

The best solution here would be to enquire directly with the credit bureaus. They have existing channels where you can dispute incorrect information and would most likely have channels where you can update your personal information.

You can visit TransUnion’s website or Experian’s website to come into contact with them.

Kind regards