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Clearance Certificate

Questions & AnswersClearance Certificate
Sthembele asked 6 months ago

How do I know the Credit Bureau received my updated debt clear information after I have received my Clearance Certificate?

1 Answers
Carien Kruger Staff answered 6 months ago

Good day, 

After your Debt Counsellor has issued you with a Clearance Certificate we would recommend that you wait a month and then pull your credit record (you can pull your credit record for free once a year) to check if your status has been updated.

If there is an issue on your credit record you can log a dispute with the credit bureau or contact your Debt Counsellor to sort it out for you.

Kind regards