I was under debt review and I realised that my creditors were not getting money for few months. My accounts were handed over to the lawyers for not paying. I then made arrangements to start paying them – I have paid off 3 accounts and I’m left with another 3.
My name is still under debt review; can’t they just clear my name on debt review because I’m now paying my accounts?
Thank you for your question.
We are sorry to hear about your debt review experience. Your debt review will be listed on your credit profile until a Form 19 is issued. This can only happen when;
- you have brought arrears up to date and are able to pay original instalments, or
- if your debt has been settled.
So if your arrears are up to date and you are able to pay your original instalments you can request a clearance certificate from your debt counsellor. Once a clearance certificate is received it is sent to the creditors and credit bureaus that are then required to remove the debt review listing from their records.