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Cancelling Debt Review

Questions & AnswersCategory: Debt ReviewCancelling Debt Review
Silindokuhle Ndlovu asked 8 months ago

Hi , I have applied for Debt Review last month on the 8th March 2018.all my previous installments to the creditors was UP TO DATE .I then decided to cancel the debt counselor process the following month of April 2018, before the debt counselor even attempted to debit my account, and was required to pay cancellation fee. Will my status be removed after cancellation fee has been paid up, and will i be declared not over-indebted after the cancellation fee has been issued?

1 Answers
Carien Kruger Staff answered 8 months ago

Good day,

If you cancel debt review before receiving your clearance certificate you need to consider the following:

When a debt review is cancelled, the original credit agreement is revived and the creditors are free to proceed to enforce their rights in terms thereof. That is why we urge client not to cancel without making prior arrangements with creditors. We often assist them to do so. First, reach a written agreement with the creditor about the capitalisation of all payments in arrears and the resumption of the original instalments prior to cancelling your review and losing your protection.

What you must also keep in mind is that your debt review will be listed on your credit profile until a Form 19 (Clearance Certificate) is issued. This can only happen when;

  1. you have brought arrears up to date and are able to pay original instalments, or
  2. if your debt has been settled.

This has been implemented because there were consumers who misused the process to avoid paying their debts, and who then jumped from one debt counsellor to another.

Hope this info helps.