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Credit Management
DebtSafe's Credit Management Report is exclusive to DebtSafe clients and provides them with an in-depth look into their personal financial matters.
The Credit Management Report consists of the following two parts:
A Credit Health Report from all the leading Credit Bureaus in South Africa.
A specialized Reckless Lending Investigation on all your credit agreements under Debt Review.
The Credit Health Report

The Credit Health Report will guide you through the different information held at the prominent Credit Bureaus in South Africa – containing information form Transunion, XDS and Experian. This allows you to gain access to your credit information held by the prominent Credit Bureaus in South Africa.

Why is it important to check more than one Credit Bureau? It is important to get a holistic view of your credit score as different Credit Bureaus may have different credit information on your profile.

Knowing your credit score is vital to financial prosperity. With the knowledge from your  Credit Health Report, you are in a position to dispute any credit information that is not correct at the different Credit Bureaus.

The Reckless Credit Investigation

DebtSafe’s one of a kind Reckless Lending Investigation evaluates all credit agreements that form part of your Debt Review Application to build an opinion around possible reckless behaviour. 

What DebtSafe looks for in a Reckless Credit Investigation:

Whether the credit provider failed to make a proper affordability assessment according to the NCA at the time of granting the credit,

Or, if the creditor has made the affordability assessment and entered into the agreement with our client despite the fact that (a) the client did not understand or appreciate the risks regarding the costs and obligations under the agreement, or (b) knew that the agreement would lead to our client’s over-indebtedness.

When a Credit Agreement Is Deemed Reckless by the Court, the Court (or a Tribunal) May:
  • Set aside all, or part, of your rights and obligations under that agreement, based on what they decide fair and reasonable in the circumstances, OR
  • Suspend the force and effect of that credit agreement, until a date determined by them, and restructure your obligations if you are over-indebted at the time you entered into that agreement.

Remember, only a Magistrate’s/High Court can find a credit agreement reckless.

What Happens When Your Reckless Credit Investigation Indicates Possible Reckless Credit?

DebtSafe does not have the judicial power to pursue your Reckless Credit Application in Court. Therefore, you will have to pursue this in your own personal capacity:

You can present your Reckless Credit Investigation, as an opinion of reckless credit, to an Attorney of your choice – DebtSafe recommends using Wiese & Van der Hoven Attorneys.

After your attorney completes their own investigation and assessment they will – based on the merit of the application – present the case to the Court in order to declare the credit agreement(s) reckless.

Reckless Lending vs Reckless Borrowing
Reckless Lending

If a credit agreement or loan is found to be reckless by the Magistrate’s / High Court, the credit agreement or loan could, in extreme circumstances, be written off and the consumer does not have to repay the loan.

Reckless Borrowing

If the credit provider proves that the consumer was in any way dishonest or not completely truthful about his/her financial position during the credit application process, the Court will not assist the consumer.

To find out more about the other benefits our Debt Review program offers you can request your free, no obligation, debt assessment today by filling in our call back form.
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“Being under debt review, especially with DebtSafe, is the best decision I've made. My life is less stressful. Thank you.”

Wendy S. – Port Elizabeth